Last Updated: 02/06/25

At Southern Paranormal, we strive to provide exceptional paranormal investigation experiences. Due to the nature of event planning and limited capacity, our refund policy is as follows:

Ticket Purchases

• No Refunds will be issued for tickets purchased within 48 hours of the scheduled event.

• Credit Option: At the sole discretion of Southern Paranormal, a credit may be issued for future events if requested before the event date.

Cancellations & Rescheduling

• More Than 48 Hours Before Event:

  • Refund requests must be submitted via email to info@southernparanormal.co.uk.

  • Refunds (minus any processing fees) will be issued to the original payment method within 7–10 business days.

• Within 48 Hours of Event:

  • No refunds permitted.

  • In cases of emergency (e.g., illness, extreme weather), contact us to discuss potential credit.

Event Cancellations by Southern Paranormal

• If we cancel an event, you will receive a full refund or the option to transfer your ticket to a rescheduled date.

No-Shows

• Failure to attend an event forfeits your ticket without refund or credit.

How to Request a Refund/Credit

Email us at info@southernparanormal.co.uk with:

• Your full name

• Order number

• Event date

• Reason for request

Note: All credit approvals are subject to review and not guaranteed.